What does a Customer Support & Quality Manager do at BITS?

– An interview with our Customer Support & Quality Manager Julian.

Julian BITS Customer Support Quality Manager

“My responsibilities evolved very quickly after I started. At the start, I was purely a support employee and then quality management was added. Most recently, I also spent a few months assisting in consulting and project management.”

Julian began his career path at BITS in 2019 directly after graduating. After joining, he quickly took on additional areas of responsibility and further expanded his expertise. We spoke with him in 2022 about his start and career at BITS and asked him if he feels comfortable with us and why.

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