“Hi Julian, why don’t you introduce yourself?”

“I am responsible for support and quality management, which means I provide 1st, 2nd and 3rd level support for various projects – I think there are 6 of them by now. In these projects, I am also responsible for quality management and take all requests from customers and then try to clarify or solve them directly or discuss them with the responsible colleagues, some of whom are in development or IT consulting. When the requests have been solved and the customer’s requirements have been implemented, I perform a quality check and check the implementation and test it.”

“Yes, that’s right. I think vMany people introduce themselves under support the classic helpdesk and the typical typical questions, like: “my Outlook does not work” come. But it’s not like that at all, because it’s very technical here. I also think it’s great that I can communicate so much, as I can the interface between customers – here both user and Product owner – and the colleagues at BITS. There I am all around involved in everything , and I’m super happy to do that.”

“At BITS, I chose to start my career directly after graduation .I’m not originally from Munich. I came acrossMunich at the time througha contact of mine and thenapplied to a major corporation and also hadan interview – but I didn’t like that at all . Then I looked for jobs again through the traditional channels and applied to BITS. Here I am particularly positive that the BITS was very fast and also an invitation came directly – I think in the week after the application. BITS convinced me with its personal and open manner – I simply had a super feeling. I knew then that this would be the perfect start for me. During my interview, I was also given a tour of the office. guided, where directly the beer refrigerator positively onpleasedn is. The Just gave theimpression that you’re going to have a lot of fun here even after you’re done working.”

“My start was very relaxed because everyone was super supportive from the beginning. Nevertheless, I was also thrown in at the deep end – it started right from day one. However, I always had the feeling that I could approach my colleagues and the bosses with questions and requests at any time. The challenge at the beginning was good because I learned a lot through this.
My responsibilities evolved very quickly after I started. At the start, I was purely a support employee and then quality management was added. Most recently, I also supported consulting and project management for a few months. I think that’s great, you always have the opportunity to develop further. If you address the issues, the bosses are always open to change.”