Replacement of an existing quality management software application in a subsidiary by the introduction of a web-based in-house development from the group of companies

In this project, an outdated software application in the area of quality management, which was used to process quality defects in purchased parts, among other things, was replaced by an in-house development from another subsidiary. BITS took over the IT project management for this project and ensured that the software application was successfully replaced and introduced on schedule.

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The cooperation with BITS GmbH

“BITS did an outstanding job in replacing our long-standing quality management software application with an adapted, web-based corporate solution. Thanks to their IT consultants and IT project managers, we were able to successfully merge the two solutions and master corporate cultural challenges in an exemplary manner. In 24 months, BITS has made a significant contribution to the implementation of a more efficient and economical solution that has optimized our internal processes, organizational structures and cooperation with our suppliers.”

John Vogl, MAN Truck & Bus SE, Product Owner eQ²-System

Challenge

The task in this project was to replace two existing quality management software applications from different subgroups with a joint system. In addition to the technical requirements, the different corporate cultures of the two subgroups and their different process models in project management proved to be the greatest challenge in implementing this project. On the one hand, the project was planned and managed according to the classic waterfall model. On the other hand, an agile approach was taken according to Scrum. The technical challenge lay in integrating and transferring the large amount of data from the old software solution.

  • Different corporate cultures of the subgroups

  • Different process models in project management

  • Integration and transfer of numerous data from the old software application

Realization

Before the start of the project, a market/comparison analysis of various systems was carried out and the existing software solution of one of the two subsidiaries was then selected as the future solution, as it was more cost-effective and more usable than the alternative systems compared to the other software solutions. Before the replacement of the second, and the introduction of the new global software solution, a detailed analysis of the various group landscapes was carried out . Among other things, all interfaces and the various scenarios were analyzed. Furthermore, the necessary contacts, responsible departments and suppliers were identified and involved in the conversion process. The aim was, among other things, to ensure that existing interfaces between the groups remained as unchanged as possible and that the new software solution was implemented with the least possible effort and cost. To simplify access to the application and increase security, single sign-on was implemented for Group employees. For suppliers, some of the web portal was new, so they had to be integrated and trained to ensure they understood and could use the new application effectively. The project was successfully completed with the help of BITS experts over a period of two years.

  • Detailed analysis of the various corporate landscapes

  • Analysis of all interfaces and various scenarios

  • Identification of the necessary contacts, responsible departments and suppliers and involvement in the changeover process

  • Implementation of the new software application with the lowest possible effort and costs

  • Implementation of single sign-on for Group employees

  • Training of suppliers

Project roles at a glance

The BITS experts took on the following roles in this project:

  • IT project management

  • IT consulting

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