ServiceNow solutions from BITS – your expert for digitalization and automation of business processes from Munich, Bavaria and Germany
Strengthen your business performance with ServiceNow – professional consulting and implementation from a single source
What is ServiceNow and why is it crucial for your company?
ServiceNow is a leading digital workflow platform that helps companies drive digital transformation and maximize business efficiency. At a time when rapid adaptability and efficiency are critical, ServiceNow offers solutions to digitally transform every department of an organization, from IT services to employee experience to customer service.
The advantages of ServiceNow for your company
By implementing ServiceNow through BITS, you enjoy numerous benefits:
- Automation of business processes: Reduce manual tasks and automate standard processes to increase efficiency and minimize errors.
- Centralized platform: Manage all your business needs on a single, integrated platform that is easy to use and monitor.
- Optimized IT services: Improve IT service management with automated ITSM solutions that deliver faster response times and improved user experiences.
- Increased visibility and control: Gain deeper insights into your operations and make data-driven decisions to continuously improve performance.
- Scalability and flexibility: Adapt easily to changing business conditions and scale your solutions according to your company’s needs.
Our ServiceNow services
As your ServiceNow expert, BITS offers a comprehensive range of services specifically designed to support your business objectives:
- ServiceNow consulting: Our experts analyze your business processes and recommend customized ServiceNow solutions.
- Implementation and integration: We implement ServiceNow seamlessly into your existing systems and ensure smooth integration.
- Training and support: We provide comprehensive training and ongoing support to ensure your teams get the most out of the ServiceNow platform.
- Managed ServiceNow Services: Let us manage your ServiceNow environment to ensure continuous efficiency and performance improvements.
Place your trust in our expertise
With many years of experience and a deep understanding of digital workflows, BITS is your ideal partner for the introduction and optimization of ServiceNow in your company. Our experts are ready to support you every step of the way and ensure that your investment delivers maximum results.
Are you ready to drive the transformation of your company forward?
Contact us today to find out more about how ServiceNow can revolutionize your business processes. Arrange a no-obligation consultation and start your journey to digital excellence.
Contact us for a comprehensive and long-term ServiceNow solution.
CONTACT
Request more information
If you would like more information on this topic or on BITS, please do not hesitate to contact me.
Marc Schallehn, Managing Director BITS GmbH
“I look forward to hearing from you.”
An excerpt of our reference projects and customers
Automation of ordering processes via the ServiceNow® IT service management module
In this project, BITS automated a customer's ordering process using ServiceNow IT Service Management.
Migration and new development of a web-based solution for empties container management
In this project, an existing MS Access-based system was replaced and completed with a more modern web-based solution with extended functionality.
Seamless connection of a Shopware 6 online store with the SAP Business ByDesign ERP system
In this project, BITS successfully connected the online store of a medium-sized manufacturing company to their SAP ERP system.
Reduction of CO2 emissions (IT decarbonization) at a globally operating group
As part of this project to decarbonize IT, BITS has taken on the IT project management and consulting. By using innovative technologies, a contribution was made to climate protection.
Migration of a Java business application to Docker as well as startup within a Kubernetes cluster
In this project, the task was to migrate a hotel management software consisting of Java backend, relational database and Angular frontend from a native server environment to a Kubernetes cluster. At the same time, the Kubernetes cluster was designed, rebuilt and commissioned.
Programming, operation and further development of the curated recruiting platform swarmscout.com for personal network recruiting
On behalf of opexxia GmbH, a consulting and implementation agency for complex operational projects in the retail sector, BITS GmbH as IT development partner implemented and successfully put into operation the Internet recruiting platform swarmscout.com.
Integration of GPT-4 (ChatGPT) via OpenAI API into an enterprise travel application for automated curated content generation.
The goal of this project was to streamline the process of creating personalized recommendations for places and experiences through the use of artificial intelligence (AI) by integrating features of GPT-4 (ChatGPT) into an enterprise web app via the OpenAI API.
Conception, planning, control and execution of a data center move with production-critical infrastructure
BITS organized and coordinated the relocation of the IT landscape from one data center to a new data center for a globally active corporation in the automotive industry (data center migration). The project comprised around 150 applications and 600 servers, some of which had production-relevant effects, and was supported by us over a period of 3 years.
