ServiceNow solutions from BITS – your expert for digitalization and automation of business processes from Munich, Bavaria and Germany
Strengthen your business performance with ServiceNow – professional consulting and implementation from a single source
What is ServiceNow and why is it crucial for your company?
ServiceNow is a leading digital workflow platform that helps companies drive digital transformation and maximize business efficiency. At a time when rapid adaptability and efficiency are critical, ServiceNow offers solutions to digitally transform every department of an organization, from IT services to employee experience to customer service.
The advantages of ServiceNow for your company
By implementing ServiceNow through BITS, you enjoy numerous benefits:
- Automation of business processes: Reduce manual tasks and automate standard processes to increase efficiency and minimize errors.
- Centralized platform: Manage all your business needs on a single, integrated platform that is easy to use and monitor.
- Optimized IT services: Improve IT service management with automated ITSM solutions that deliver faster response times and improved user experiences.
- Increased visibility and control: Gain deeper insights into your operations and make data-driven decisions to continuously improve performance.
- Scalability and flexibility: Adapt easily to changing business conditions and scale your solutions according to your company’s needs.
Our ServiceNow services
As your ServiceNow expert, BITS offers a comprehensive range of services specifically designed to support your business objectives:
- ServiceNow consulting: Our experts analyze your business processes and recommend customized ServiceNow solutions.
- Implementation and integration: We implement ServiceNow seamlessly into your existing systems and ensure smooth integration.
- Training and support: We provide comprehensive training and ongoing support to ensure your teams get the most out of the ServiceNow platform.
- Managed ServiceNow Services: Let us manage your ServiceNow environment to ensure continuous efficiency and performance improvements.
Place your trust in our expertise
With many years of experience and a deep understanding of digital workflows, BITS is your ideal partner for the introduction and optimization of ServiceNow in your company. Our experts are ready to support you every step of the way and ensure that your investment delivers maximum results.
Are you ready to drive the transformation of your company forward?
Contact us today to find out more about how ServiceNow can revolutionize your business processes. Arrange a no-obligation consultation and start your journey to digital excellence.
Contact us for a comprehensive and long-term ServiceNow solution.
CONTACT
Request more information
If you would like more information on this topic or on BITS, please do not hesitate to contact me.
Marc Schallehn, Managing Director BITS GmbH
“I look forward to hearing from you.”

An excerpt of our reference projects and customers
Increased efficiency in IT support through artificial intelligence (AI) – integration of Zendesk and mybits.ai
In this project, BITS developed an AI-supported support solution based on Zendesk and mybits.ai that automatically analyzes, answers and documents support requests.
Scalable and secure cloud infrastructure with AWS EKS and CI/CD automation
In this project, BITS developed a scalable AWS EKS cloud infrastructure with CI/CD automation, monitoring and PCI DSS compliance for a fintech.
Smart work with AI: How intelligent assistants are changing everyday working life
In this project, BITS developed an AI assistance platform that combines knowledge, efficiency and security - for more productivity and smart work in everyday corporate life.
Understanding competition, comparing markets – the smart benchmark solution from BITS
In this project, BITS has developed a web application for efficient competition and benchmark analysis that enables in-depth market comparisons.
AI-supported assistant for tender management
In this project, BITS developed an AI-supported assistant that automatically finds and evaluates tenders and highlights suitable opportunities for companies.
15 years of innovation – digital process platform with substance and scalability
What began as an individual solution is now, 15 years later, a scalable process platform with substance - used daily by thousands of users and continuously developed to meet the requirements of tomorrow.
Regulatory affairs under control – a digital solution for international requirements and compliance processes
BITS implemented a digital platform for the structured management of international regulations - for greater transparency and secure compliance processes.
Digitalization where the data is generated – efficient mobile data acquisition for precise vehicle testing
BITS has digitized the vehicle testing process with a mobile solution specially developed for field use - efficient, offline-capable and perfectly integrated into existing systems.