Cognitive Services | Azure Machine Learning | AI-powered cloud solutions | Natural Language Processing | Computer Vision
Azure AI Services is a comprehensive platform from Microsoft that provides a variety of powerful, cloud-based AI services. Companies, developers and data scientists can use it to easily integrate modern AI functionalities such as speech processing, image recognition, machine learning and decision intelligence into their applications – without any in-depth knowledge of AI.
At its core, Azure AI Services offers ready-made, trained models as well as the option to develop and deploy your own models. The most important modules include Azure Cognitive Services, Azure Machine Learning and Azure OpenAI Service. These services cover a wide range of use cases: from automated text and speech analysis to visual object recognition and real-time decision support.
A key element of the platform is its scalability and depth of integration within the Azure ecosystem. The AI models can be seamlessly integrated into existing cloud infrastructures, data pipelines and business processes. For example, companies can extract structured information from documents using Azure Form Recognizer, transcribe calls with Speech-to-Text or have natural language interpreted by machine using Language Understanding (LUIS).
Another highlight is the Azure OpenAI Service, which provides access to advanced language models such as GPT. These can be integrated into chatbots, customer service solutions or content generation tools. Integration takes place via well-documented REST APIs and SDKs, which enables rapid implementation and expansion.
The advantages of Azure AI Services are obvious: high availability thanks to global Azure data centers, flexible pricing models, comprehensive security and compliance standards and continuous further development by Microsoft. Especially in combination with Power Platform, Dynamics 365 or Azure Synapse Analytics, there is powerful automation and analysis potential.
Related technologies such as AWS AI Services, Google Cloud AI or IBM Watson offer similar functionalities, but differ in terms of platform integration, pricing models and tool philosophy. Azure scores particularly well here with its close integration into the existing Microsoft product landscape.
The experts at BITS have used Azure AI Services and related technologies in a large number of projects. A selection of case studies and references can be found below.
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Selection of case studies and references
Increased efficiency in IT support through artificial intelligence (AI) – integration of Zendesk and mybits.ai
In this project, BITS developed an AI-supported support solution based on Zendesk and mybits.ai that automatically analyzes, answers and documents support requests.