New case study: Optimization of logistics processes
![Cropped shot of diverse coworkers working together in boardroom,](https://www.mybits.de/wp-content/uploads/2024/05/AdobeStock_573097637-scaled.jpeg)
May 2024
BITS has successfully automated the ordering process for a customer’s IT infrastructure using ServiceNow IT Service Management. Various components such as databases, middleware, certificates and infrastructure for applications were ordered by the customer’s various specialist departments via the workflow server.