{"id":24519,"date":"2024-11-11T18:53:57","date_gmt":"2024-11-11T17:53:57","guid":{"rendered":"https:\/\/www.mybits.de\/system-integration-of-heterogeneous-systems-databases-and-platforms-with-bidirectional-data-synchronization\/"},"modified":"2025-04-10T14:17:17","modified_gmt":"2025-04-10T12:17:17","slug":"system-integration-of-heterogeneous-systems-databases-and-platforms-with-bidirectional-data-synchronization","status":"publish","type":"post","link":"https:\/\/www.mybits.de\/en\/system-integration-of-heterogeneous-systems-databases-and-platforms-with-bidirectional-data-synchronization\/","title":{"rendered":"<b>System integration of heterogeneous systems, databases and platforms with bidirectional data synchronization<\/b>"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-bottom:0px;--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><h1>System integration of heterogeneous systems, databases and platforms with bidirectional data synchronization<\/h1>\n<\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><p>The main objective of this project was to develop a stable and highly available solution for bidirectional data synchronization between internal and external systems.<\/p>\n<p>BITS GmbH was commissioned to design a comprehensive system integration that would enable data exchange between different platforms and databases. Particular attention was paid to the reliability of the solution to ensure that operations would continue seamlessly even in the event of high loads or system failures. <\/p>\n<p>The solution needed to be highly scalable and flexible enough to meet future requirements.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:3 \/ 1;--awb-object-position:25% 52%;--awb-margin-top:20px;--awb-margin-bottom:40px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"300\" height=\"113\" alt=\"system integration of heterogeneous systems title\" title=\"system integration of heterogeneous systems title\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271792%27%20height%3D%271024%27%20viewBox%3D%270%200%201792%201024%27%3E%3Crect%20width%3D%271792%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2024\/11\/systemintegration_heterogener_systeme_titel-e1731347024976-300x113.webp\" class=\"lazyload img-responsive wp-image-24513 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" \/><\/span><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-icon-on-side content-left bits-content-boxes-article\" style=\"--awb-backgroundcolor:rgba(249,249,249,0.5);--awb-body-color:#000000;--awb-title-color:#000000;--awb-iconcolor:#ffffff;--awb-hover-accent-color:#ffffff;--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(0,0,0,0);--awb-iconcolor:#009ee3;--awb-content-padding-left:60px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 40px;line-height:normal;font-size:40px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-globe fas circle-no\"><\/i><\/span><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.5;padding-left:60px;\">360\u00b0 system integration<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Networking heterogeneous systems<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(0,0,0,0);--awb-iconcolor:#009ee3;--awb-content-padding-left:60px;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 40px;line-height:normal;font-size:40px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-history fas circle-no\"><\/i><\/span><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.5;padding-left:60px;\">High availability<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Real-time data update, data integrity and availability<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(0,0,0,0);--awb-iconcolor:#009ee3;--awb-content-padding-left:60px;\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 40px;line-height:normal;font-size:40px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-cloud fas circle-no\"><\/i><\/span><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:1.5;padding-left:60px;\">Azure Cloud<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Scalable Azure cloud infrastructure<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-transform:none;\"><p>Thanks to a powerful, cloud-based infrastructure, BITS GmbH was able to efficiently connect the different systems and create a cost-efficient and sustainable IT architecture that can be flexibly expanded.<\/p>\n<p>This enabled the customer to optimize processes and realize potential savings through automation. The particular advantage of the solution was that it did not require central data storage, which simplified the maintenance of attributes and ensured data integrity in real time.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-margin-bottom:30px;\"><h2 style=\"margin: 0px;\">Challenge<\/h2>\n<\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-transform:none;\"><p>Various technical and organizational challenges had to be overcome as part of the project:<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Bidirectional data synchronization:<\/strong> As the data originates from both internal and external systems, reliable synchronization was required to ensure that the data was consistent and up-to-date at all times.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Reliability under high loads:<\/strong> A crucial aspect was ensuring uninterrupted operation, even in the event of temporary system failures or peak loads. It was necessary to develop a robust solution that would meet the customer&#8217;s requirements and prevent data loss.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Integration of heterogeneous interfaces and databases:<\/strong> The systems and databases that were integrated into the solution were based on different platforms. This placed particular demands on interface management and data conversion.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Scalable cloud infrastructure:<\/strong> To accommodate future growth opportunities, the infrastructure had to be moved to a cloud platform that offers horizontal scalability and high availability.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Ensuring data integrity in real time:<\/strong> A central challenge was the implementation of mechanisms that ensure the continuous integrity of the data despite bidirectional synchronization in real time.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-margin-bottom:30px;\"><h2 style=\"margin: 0px;\">Realization<\/h2>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-text-transform:none;\"><p>BITS GmbH opted for a modern and scalable architecture based on microservices and containerized applications. The following technologies and approaches were used: <\/p>\n<p><strong>Technology stack and architecture<\/strong>: The solution was operated on <strong>Azure Kubernetes Service (AKS)<\/strong> and consisted of containerized services managed with <strong>Docker<\/strong> and <strong>Kubernetes<\/strong>. The use of <strong>Istio Service Mesh<\/strong> enabled flexible, secure and transparent communication between the microservices. <\/p>\n<p><strong>Bidirectional synchronization and messaging:<\/strong> <strong>RabbitMQ<\/strong> was used to reliably synchronize data between the different systems. RabbitMQ proved to be ideal for handling high message volumes and for processing time-critical data streams. <\/p>\n<p><strong>Database and API management:<\/strong> <strong>MySQL<\/strong> was used to store and manage data. At the same time, <strong>NodeJS<\/strong> with the <strong>NestJS framework<\/strong> provided the API layer for communication between the services and the external systems. The front-end components were developed in <strong>Vue<\/strong> to provide a user-friendly interface for managing the data and systems.  <\/p>\n<p><strong>Scalability and flexibility:<\/strong> By using the <strong>Azure cloud<\/strong> and <strong>containerized services<\/strong>, the solution could be <strong>scaled horizontally<\/strong> at any time and easily adapted to changing load requirements.<\/p>\n<p>This architecture made it possible to exchange data in real time while maximizing the system&#8217;s scalability and reliability. It also provided a flexible and efficient platform that can easily respond to future changes in the customer&#8217;s requirements.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-3 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Cost reduction<\/strong>: Automation and optimization of processes led to significant cost savings.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Greater flexibility<\/strong>: The efficient and scalable architecture has reduced IT costs and ensured adaptability to future requirements.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Data integrity and availability<\/strong>: Synchronization enabled real-time data updates and ensured that data was always up-to-date and consistent.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-4 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Savings in data maintenance<\/strong>: Attributes only had to be maintained in one place and were then automatically forwarded to other systems, which significantly reduced the maintenance effort.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Sound decision-making<\/strong>: Thanks to the possibility of ad-hoc reports based on the synchronized data, the customer was able to make data-based decisions that further optimize business processes.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-margin-bottom:30px;\"><h2 style=\"margin: 0px;\">Conclusion<\/h2>\n<\/div><div class=\"fusion-text fusion-text-9\"><p>The project was a complete success and set new standards in system integration and data synchronization.<\/p>\n<p>BITS GmbH was able to implement a flexible and scalable solution that not only provided the customer with a high level of reliability, but also significant cost savings. The key lesson learned from this project is that a lean, cloud-based architecture in conjunction with microservices and container technologies can form the ideal basis for a future-proof IT landscape. <\/p>\n<p>As a result, the customer was not only able to meet current requirements, but is also ideally equipped for future challenges.<\/p>\n<\/div><div class=\"fusion-testimonials classic awb-speech-bubble-show fusion-testimonials-1\" style=\"--awb-textcolor:var(--awb-color7);--awb-testimonial-text-font-size:20px;--awb-backgroundcolor:#f6f6f6;--awb-margin-top:20px;--awb-testimonial-border-style:solid;--awb-testimonial-border-color:var(--awb-color3);--awb-navigation-size:12px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;--testimonial-border-width-top:0px;--testimonial-border-width-right:0px;--testimonial-border-width-bottom:0px;--testimonial-border-width-left:0px;\" data-random=\"0\" data-speed=\"4000\"><div class=\"reviews\"><div class=\"review active-testimonial alignment-left avatar-image\"><blockquote><div class=\"awb-quote awb-testimonial-icon\"><i class=\"awb-t-icon-right fa-quote-right fas\"><\/i><div class=\"awb-quote-content\">\n<p>By using our Datahub solution, we were able to connect the customer&#8217;s different systems seamlessly and efficiently. The integration ran smoothly and we managed to reliably control complex data streams without compromising on performance or data security. Our solution not only increased efficiency, but also ensured flexibility for future expansions.<\/p>\n<\/div><\/div><span class=\"awb-triangle\"><\/span><\/blockquote><div class=\"author\"><span class=\"testimonial-thumbnail\"><img decoding=\"async\" class=\"testimonial-image lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272317%27%20height%3D%272317%27%20viewBox%3D%270%200%202317%202317%27%3E%3Crect%20width%3D%272317%27%20height%3D%272317%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" width=\"300\" height=\"300\" alt=\"Florian BITS GmbH\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2022\/04\/DSC01030-300x300.jpg\" \/><\/span><span class=\"company-name\"><strong>Florian Wenzel<\/strong><span>, <\/span><span>IT System Architect, BITS GmbH<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-text-color:#353535;--awb-margin-bottom:20px;\"><h2 style=\"margin: 0px;\">Project roles at a glance<\/h2>\n<\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-text-color:#353535;\"><p style=\"margin: 0px;\">BITS experts took on the following roles in this project.<\/p>\n<\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-5 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>IT Project Management<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>IT-Consulting\/Consulting<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>IT system architecture<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-size:14px;--awb-iconcolor:#03a9f4;--awb-textcolor:var(--awb-color7);--awb-line-height:23.8px;--awb-icon-width:23.8px;--awb-icon-height:23.8px;--awb-icon-margin:9.8px;--awb-content-margin:33.6px;\" class=\"fusion-checklist fusion-checklist-6 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Software development<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Interface management<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-play fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>IT Quality Assurance<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:50px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-text-color:#353535;--awb-margin-bottom:20px;\"><h2 style=\"margin-top: 0px;\">Tools &amp; Technologies<\/h2>\n<\/div><div class=\"fusion-text fusion-text-13 fusion-text-no-margin\" style=\"--awb-text-color:#353535;--awb-margin-bottom:20px;\"><p style=\"margin: 0px;\">The following tools and technologies were used in this project.<\/p>\n<\/div><div class=\"fusion-text fusion-text-14\" style=\"--awb-text-transform:none;\"><div class=\"widget widget_tag_cloud\"><div class=\"tagcloud\"><a href=\"https:\/\/www.mybits.de\/en\/tag\/azure-cloud-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-101 tag-link-position-1\" aria-label=\"Azure Cloud\">Azure Cloud<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/azure-kubernetes-service-aks-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-102 tag-link-position-2\" aria-label=\"Azure Kubernetes Service (AKS)\">Azure Kubernetes Service (AKS)<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/cloud-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-103 tag-link-position-3\" aria-label=\"Cloud\">Cloud<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/docker-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-104 tag-link-position-4\" aria-label=\"Docker\">Docker<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/istio-service-mesh-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-105 tag-link-position-5\" aria-label=\"Istio Service Mesh\">Istio Service Mesh<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/kubernetes-en-2\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-106 tag-link-position-6\" aria-label=\"Kubernetes\">Kubernetes<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/mysql-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-107 tag-link-position-7\" aria-label=\"MySQL\">MySQL<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/nestjs-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-108 tag-link-position-8\" aria-label=\"NestJS\">NestJS<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/nodejs-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-109 tag-link-position-9\" aria-label=\"NodeJS\">NodeJS<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/rabbitmq-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-110 tag-link-position-10\" aria-label=\"RabbitMQ\">RabbitMQ<\/a><a href=\"https:\/\/www.mybits.de\/en\/tag\/vue-js-en\/\" style=\"margin-right: 5px;\" class=\"tag-cloud-link tag-link-111 tag-link-position-11\" aria-label=\"Vue.js\">Vue.js<\/a><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;line-height:1.5;\"><p style=\"text-align: center;\">CONTACT<\/p><\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:30px;width:100%;max-width:100px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#009ee3;border-color:#009EE3;border-top-width:2px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><h3>Would you like to find out more?<\/h3>\n<p>Are you interested in finding out more about the possibilities of process automation in your company? Would you like to see similar improvements in your operations? Contact us for a detailed consultation and find out how we can help your company achieve significant efficiency gains.<\/p>\n<p>Send us an e-mail directly to <a style=\"text-decoration: underline;\" href=\"mailto:customercare@mybits.de\">customercare@mybits.de<\/a> &#8211; we look forward to working with you to shape the future of your IT landscape!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p>You can also make an appointment directly in our calendar.<\/p>\n<\/div><!-- Start of Meetings Embed Script --><\/p>\n<div class=\"meetings-iframe-container\" data-src=\"https:\/\/meetings-eu1.hubspot.com\/customer-care-team?embed=true\"><\/div>\n<p><script type=\"text\/javascript\" src=\"https:\/\/static.hsappstatic.net\/MeetingsEmbed\/ex\/MeetingsEmbedCode.js\"><\/script><br \/>\n<!-- End of Meetings Embed Script --><\/p>\n<\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-margin-top:20px;--awb-margin-bottom:20px;\"><h3 style=\"margin: 0;\">More topics<\/h3>\n<\/div><div class=\"fusion-blog-shortcode fusion-blog-shortcode-1 fusion-blog-archive fusion-blog-layout-grid-wrapper fusion-blog-no\"><style type=\"text\/css\">.fusion-blog-shortcode-1 .fusion-blog-layout-grid .fusion-post-grid{padding:10px;}.fusion-blog-shortcode-1 .fusion-posts-container{margin-left: -10px !important; margin-right:-10px !important;}<\/style><div class=\"fusion-posts-container fusion-posts-container-no fusion-blog-rollover fusion-blog-layout-grid fusion-blog-layout-grid-5 isotope fusion-blog-equal-heights\" data-pages=\"8\" data-grid-col-space=\"20\" style=\"margin: -10px -10px 0;min-height:500px;\"><article id=\"blog-1-post-27134\" class=\"fusion-post-grid post-27134 post type-post status-publish format-standard has-post-thumbnail hentry category-references category-artificial-intelligence category-custom-software category-homepage tag-agile-en tag-api-en tag-artificial-intelligence-ai tag-aws-amazon-web-services tag-azure-ai-services-en tag-cloud-en tag-docker-en tag-gibhub-actions-en tag-github-en tag-interfaces tag-java-en tag-llm-en tag-openai-en tag-retrieval-augmented-generation-rag-en tag-scrum-en tag-spring-boot-en tag-typescript-en tag-web-applications tag-web-development tag-zendesk-en professional_classification-hotellerie-en professional_classification-technologie-en business_classification-mittelstand-en\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1.png\" class=\"attachment-full size-full lazyload wp-post-image\" alt=\"it support via ki mybits ai2\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271024%27%20height%3D%271024%27%20viewBox%3D%270%200%201024%201024%27%3E%3Crect%20width%3D%271024%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1.png\" data-srcset=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1-200x200.png 200w, https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1-400x400.png 400w, https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1-600x600.png 600w, https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1-800x800.png 800w, https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/06\/it-support-mittels-ki-mybits-ai2-1.png 1024w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.mybits.de\/en\/increased-efficiency-in-it-support-through-artificial-intelligence-ai-integration-of-zendesk-and-mybits-ai\/\">Increased efficiency in IT support through artificial intelligence (AI) &#8211; integration of Zendesk and mybits.ai<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.mybits.de\/en\/increased-efficiency-in-it-support-through-artificial-intelligence-ai-integration-of-zendesk-and-mybits-ai\/\" aria-label=\"&lt;b&gt;Increased efficiency in IT support through artificial intelligence (AI) &#8211; integration of Zendesk and mybits.ai&lt;\/b&gt;\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.mybits.de\/en\/increased-efficiency-in-it-support-through-artificial-intelligence-ai-integration-of-zendesk-and-mybits-ai\/\"><b>Increased efficiency in IT support through artificial intelligence (AI) &#8211; integration of Zendesk and mybits.ai<\/b><\/a><\/h2><div class=\"fusion-content-sep sep-double sep-solid\"><\/div><\/div><div class=\"fusion-meta-info\"><div class=\"fusion-alignleft\"><a class=\"fusion-read-more\" href=\"https:\/\/www.mybits.de\/en\/increased-efficiency-in-it-support-through-artificial-intelligence-ai-integration-of-zendesk-and-mybits-ai\/\" aria-label=\"More on &lt;b&gt;Increased efficiency in IT support through artificial intelligence (AI) &#8211; integration of Zendesk and mybits.ai&lt;\/b&gt;\">Read More<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-26445\" class=\"fusion-post-grid post-26445 post type-post status-publish format-standard has-post-thumbnail hentry category-references category-custom-software category-infrastructure-and-cloud-services category-homepage tag-argocd-en tag-aws-amazon-web-services tag-aws-rds-en tag-cdk-en tag-cloud-en tag-cloudwatch-en tag-docker-en tag-eks-en tag-gibhub-actions-en tag-github-en tag-grafana-en tag-iam-en tag-kubernetes-en-2 tag-loki-en tag-pci-dss-en tag-prometheus-en tag-rds-en tag-s3-en tag-speed professional_classification-financial-management professional_classification-it-infrastruktur-en professional_classification-technologie-en business_classification-mittelstand-en\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"1792\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271792%27%20height%3D%271024%27%20viewBox%3D%270%200%201792%201024%27%3E%3Crect%20width%3D%271792%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" class=\"attachment-full size-full lazyload wp-post-image\" alt=\"aws amazon web services title\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/03\/aws_amazon_web_services_title-1-e1742216757427.webp\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.mybits.de\/en\/scalable-and-secure-cloud-infrastructure-with-aws-eks-and-ci-cd-automation\/\">Scalable and secure cloud infrastructure with AWS EKS and CI\/CD automation<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.mybits.de\/en\/scalable-and-secure-cloud-infrastructure-with-aws-eks-and-ci-cd-automation\/\" aria-label=\"&lt;b&gt;Scalable and secure cloud infrastructure with AWS EKS and CI\/CD automation&lt;\/b&gt;\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.mybits.de\/en\/scalable-and-secure-cloud-infrastructure-with-aws-eks-and-ci-cd-automation\/\"><b>Scalable and secure cloud infrastructure with AWS EKS and CI\/CD automation<\/b><\/a><\/h2><div class=\"fusion-content-sep sep-double sep-solid\"><\/div><\/div><div class=\"fusion-meta-info\"><div class=\"fusion-alignleft\"><a class=\"fusion-read-more\" href=\"https:\/\/www.mybits.de\/en\/scalable-and-secure-cloud-infrastructure-with-aws-eks-and-ci-cd-automation\/\" aria-label=\"More on &lt;b&gt;Scalable and secure cloud infrastructure with AWS EKS and CI\/CD automation&lt;\/b&gt;\">Read More<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-27210\" class=\"fusion-post-grid post-27210 post type-post status-publish format-standard has-post-thumbnail hentry category-references category-artificial-intelligence category-custom-software category-homepage tag-agile-en tag-anthropic-en tag-api-en tag-artificial-intelligence-ai tag-audits-en tag-azure-ai-services-en tag-claude-en tag-cloud-en tag-confluence-en tag-deepseek-en tag-docker-en tag-gemini-en tag-gibhub-actions-en tag-github-en tag-governance-en tag-interfaces tag-java-en tag-jira-en tag-llama-en tag-llm-en tag-mistral-en tag-monitoring-en tag-openai-en tag-retrieval-augmented-generation-rag-en tag-scrum-en tag-sharepoint-en tag-spring-boot-en tag-typescript-en tag-web-applications tag-web-development professional_classification-research-development professional_classification-technologie-en business_classification-mittelstand-en\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"1536\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" class=\"attachment-full size-full lazyload wp-post-image\" alt=\"smart work ki automation title\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/10\/smart_work_ki_automatisierung_titel-1-e1759859199601.png\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.mybits.de\/en\/smart-work-with-ai-how-intelligent-assistants-are-changing-everyday-working-life\/\">Smart work with AI: How intelligent assistants are changing everyday working life<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.mybits.de\/en\/smart-work-with-ai-how-intelligent-assistants-are-changing-everyday-working-life\/\" aria-label=\"&lt;b&gt;Smart work with AI: How intelligent assistants are changing everyday working life&lt;\/b&gt;\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.mybits.de\/en\/smart-work-with-ai-how-intelligent-assistants-are-changing-everyday-working-life\/\"><b>Smart work with AI: How intelligent assistants are changing everyday working life<\/b><\/a><\/h2><div class=\"fusion-content-sep sep-double sep-solid\"><\/div><\/div><div class=\"fusion-meta-info\"><div class=\"fusion-alignleft\"><a class=\"fusion-read-more\" href=\"https:\/\/www.mybits.de\/en\/smart-work-with-ai-how-intelligent-assistants-are-changing-everyday-working-life\/\" aria-label=\"More on &lt;b&gt;Smart work with AI: How intelligent assistants are changing everyday working life&lt;\/b&gt;\">Read More<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-26683\" class=\"fusion-post-grid post-26683 post type-post status-publish format-standard has-post-thumbnail hentry category-references category-benchmark-en category-custom-software category-web-development tag-agile-en tag-angular-en tag-api-en tag-aws-amazon-web-services tag-cloud-en tag-docker-en tag-gibhub-actions-en tag-github-en tag-hibernate-en tag-interfaces tag-java-en tag-oracle-database-server tag-responsive-web-en tag-scrum-en tag-spring-boot-en tag-typescript-en tag-web-applications tag-web-development professional_classification-automobilindustrie-en professional_classification-logistik-en business_classification-konzern-en business_classification-mittelstand-en\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"1792\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271792%27%20height%3D%271024%27%20viewBox%3D%270%200%201792%201024%27%3E%3Crect%20width%3D%271792%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" class=\"attachment-full size-full lazyload wp-post-image\" alt=\"competitive analysis benchmark cover picture bits\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/04\/wettbewerbsanalyse_benchmark_titelbild_bits-1-e1743511978794.webp\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.mybits.de\/en\/understanding-competition-comparing-markets-the-smart-benchmark-solution-from-bits\/\">Understanding competition, comparing markets &#8211; the smart benchmark solution from BITS<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.mybits.de\/en\/understanding-competition-comparing-markets-the-smart-benchmark-solution-from-bits\/\" aria-label=\"&lt;b&gt;Understanding competition, comparing markets &#8211; the smart benchmark solution from BITS&lt;\/b&gt;\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.mybits.de\/en\/understanding-competition-comparing-markets-the-smart-benchmark-solution-from-bits\/\"><b>Understanding competition, comparing markets &#8211; the smart benchmark solution from BITS<\/b><\/a><\/h2><div class=\"fusion-content-sep sep-double sep-solid\"><\/div><\/div><div class=\"fusion-meta-info\"><div class=\"fusion-alignleft\"><a class=\"fusion-read-more\" href=\"https:\/\/www.mybits.de\/en\/understanding-competition-comparing-markets-the-smart-benchmark-solution-from-bits\/\" aria-label=\"More on &lt;b&gt;Understanding competition, comparing markets &#8211; the smart benchmark solution from BITS&lt;\/b&gt;\">Read More<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-27213\" class=\"fusion-post-grid post-27213 post type-post status-publish format-standard has-post-thumbnail hentry category-references category-artificial-intelligence category-custom-software category-homepage tag-agile-en tag-api-en tag-artificial-intelligence-ai tag-azure-ai-services-en tag-cloud-en tag-docker-en tag-gibhub-actions-en tag-github-en tag-interfaces tag-jira-en tag-llama-en tag-llm-en tag-monitoring-en tag-openai-en tag-retrieval-augmented-generation-rag-en tag-scrum-en tag-smtp-server-en-2 tag-typescript-en tag-web-applications tag-web-development professional_classification-research-development professional_classification-technologie-en business_classification-mittelstand-en\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"1536\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" class=\"attachment-full size-full lazyload wp-post-image\" alt=\"AI Tender Management Assistant Title\" data-orig-src=\"https:\/\/www.mybits.de\/wp-content\/uploads\/2025\/10\/KI_Assistent_Ausschreibungsmanagement_Title-e1759913635798.png\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.mybits.de\/en\/ai-supported-assistant-for-tender-management\/\">AI-supported assistant for tender management<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.mybits.de\/en\/ai-supported-assistant-for-tender-management\/\" aria-label=\"&lt;b&gt;AI-supported assistant for tender management&lt;\/b&gt;\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.mybits.de\/en\/ai-supported-assistant-for-tender-management\/\"><b>AI-supported assistant for tender management<\/b><\/a><\/h2><div class=\"fusion-content-sep sep-double sep-solid\"><\/div><\/div><div class=\"fusion-meta-info\"><div class=\"fusion-alignleft\"><a class=\"fusion-read-more\" href=\"https:\/\/www.mybits.de\/en\/ai-supported-assistant-for-tender-management\/\" aria-label=\"More on &lt;b&gt;AI-supported assistant for tender management&lt;\/b&gt;\">Read More<\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this project, BITS implemented a high-availability solution for bidirectional data synchronization between internal and external systems.<br \/>\n[post_intro_infos]<\/p>\n","protected":false},"author":3,"featured_media":24515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[308,689,363,607],"tags":[424,675,585,505,676,504,417,649,314,635,525],"professional_classification":[661,667,660],"project_role":[],"business_classification":[669],"class_list":["post-24519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-references","category-bp-erp-en","category-custom-software","category-data-management","tag-azure-cloud-en","tag-azure-kubernetes-service-aks-en","tag-cloud-en","tag-docker-en","tag-istio-service-mesh-en","tag-kubernetes-en-2","tag-mysql-en","tag-nestjs-en","tag-nodejs-en","tag-rabbitmq-en","tag-vue-js-en","professional_classification-it-infrastruktur-en","professional_classification-recruiting-hr-en","professional_classification-technologie-en","business_classification-mittelstand-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/posts\/24519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/comments?post=24519"}],"version-history":[{"count":0,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/posts\/24519\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/media\/24515"}],"wp:attachment":[{"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/media?parent=24519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/categories?post=24519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/tags?post=24519"},{"taxonomy":"professional_classification","embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/professional_classification?post=24519"},{"taxonomy":"project_role","embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/project_role?post=24519"},{"taxonomy":"business_classification","embeddable":true,"href":"https:\/\/www.mybits.de\/en\/wp-json\/wp\/v2\/business_classification?post=24519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}